How can I get in touch?
Please email us at info@shopjustvisiting.com if you have any questions or concerns.

Where are you from?
Just Visiting is based in Toronto, where we stock and ship all of our items.

I live in Toronto and don’t want to pay for shipping. Can I pick up my order?
Sorry we don’t offer a local pickup option. Our products are available at Soop Soop, Likely General and Philistine in Toronto.

How are items shipped?
We use Canada Post for all our shipping.

Do you offer Shipping that includes a Tracking Number?
You are able to choose between tracked and non-tracked shipping at checkout.

How does shipping multiple items work?
Our shipping costs are based on weight. Multiple items are considerably cheaper to ship per item.

Do you ship internationally or just within Canada?
We ship everywhere. You can view international shipping prices in our checkout page before making your purchase.

What is the difference between tracked and non-tracked shipping?
Both of these shipping methods are the same speed, however with tracked shipping you will be able to track your item and we’ll know if there is an issue with the delivery. It’s a rare occurance, but we can’t be held responsible for missing items if they do not have a tracking number.

How long will shipping take?
Shipping times are displayed on our checkout page. You can choose between small packet (with or without tracking) and Xpresspost shipping. Your estimated delivery time will be displayed in business days next to each shipping option. Please wait the full estimated delivery time before contacting us about missing orders. You will receive a notification when you item has been shipped.

What is your return policy?
We don’t currently offer full refunds. If you have ordered an item and would like to exchange sizes please contact us – we are happy to organize this if your requested size in stock. If an item is damaged or does not meet your expectations please contact us.

How do your shirts fit?
Our shirts are Semi-Fitted adult T-shirts. They fit true to size for men or slightly tighter. A women’s medium is roughly equivalent to our small shirts. If you are unsure about sizing please refer to our chart below.

Shirt Info:
Preshrunk Jersey knit
Deluxe 30’s Soft style yarns
Seamless double needle 3/4 collar
Taped neck and shoulders
Rolled forward shoulders for better fit
Double needle sleeve and bottom hems
Quarter-turned to eliminate center crease

Sizing Chart:
64000_SCRT64000_LND

 

How can I contact you about wholesale?
We’d love to discuss this with you! Please email us at info@shopjustvisiting.com.

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